Sales
Benefits for the Sales Team
CRM can bring enormous benefits to corporations, but only if users adopt it. Therefore, winning overusers across the organisation and obtaining buy-in at all levels is crucial to the success of any CRM initiative. Front-line salespeople are often the major source of resistance.
In the past, when they have asked the question, “What’s in it for me?” the answer has been, “Not much.” Intuital changes this, with Context-aware features that let salespeople (and all users) work the way they want to, improve their lead quality, reduce their administrative burden, automate repetitive tasks and genuinely support personal success in every aspect of the sales process.
Refer to Appendix J ‘Digital Body Language’.
Intuital CRM Implementations can:
- Provide better customer service and higher satisfaction rates with contextual data
- Make inbound and outbound contact more efficient with predictive actions
- Increase revenues from improved lead follow through
- Simplify marketing and sales processes
- Respond quicker to new potential customers
- Cross-sell products more effectively
- Help sales staff close deals faster
- Lower cost through improved productivity
- Manage risk through succession planning
- Improved planning with trend analysis
